Privacy Policy

1. Introduction

Welcome to TrustMeter ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (trustmate.space) and browser extension.

2. Information We Collect

• Account Information: When you sign up, we collect your email address to manage your account, credits, and subscription.
• Usage Data: We collect anonymous data about how you use the extension (e.g., number of analyses performed) to improve our service.
• Product Data: We process the URLs and product names you analyze to provide our AI services. This data is not linked to your personal identity in our public datasets.

3. AI and Third-Party Processors

Our service utilizes artificial intelligence technologies tailored to analyze product reviews and community discussions. We use trusted third-party AI providers to process data.

Disclaimer on AI Accuracy: Please note that AI-generated analysis is provided for informational purposes only. While we strive for accuracy, AI models can hallucinate or produce incorrect information. We do not guarantee the completeness, reliability, or accuracy of the analysis.

4. Data Sharing and Security

We do not sell your personal data to third parties. We may share data with trusted service providers (like Supabase for authentication and Stripe for payments) strictly for the purpose of operating our service.

5. Cookies and Local Storage

We use cookies and local storage to maintain your login session and save your preferences (such as your selected region).

6. Your Rights

You have the right to request access to or deletion of your personal data. You can delete your account at any time from the dashboard or by contacting us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@trustmate.space.